Frequently Asked Questions
Have questions about working with Events by Aaliyah LLC? Start here for quick answers about our services, process, and what to expect!
What services do you offer?
I offer day-of coordination, partial planning, and planning support for special events. Depending on what you need, I can also help with things like vendor recommendations, timelines, setup and teardown support, and other details along the way.
If you’re not totally sure what level of support makes sense yet, that’s completely okay — we can talk through it together!
Where are you located and what areas do you serve?
I am based in Menomonee Falls, Wisconsin, and serve couples and clients throughout the state. I LOVE traveling for events. If your event is located more than 1.5 hours from my location, travel fees will apply.
Do you work with all budgets?
I work with a wide range of budgets and always focus on helping you prioritize what matters most to you.
During our consultation, we’ll talk through your vision and where you want to invest so everything feels intentional and manageable.
Do I need a day of coordinator if my venue has an event manager?
Generally, a venue coordinator (also known as an Event Manager) takes care of everything that is venue-related. This means that they are taking care of their venue staff, handling garbage, ceremony and reception set-up, and other venue-related tasks. While the Event Manager works for the venue, a day-of-coordinator works for YOU! A coordinator’s top priority is ensuring a stress-free day for you, the client. I help facilitate your event timeline, set up and tear down of all decor, and communicate with and manage vendors on the day of your event! I am there to make sure that you are present and enjoy your special day :)
How far in advance should we book you?
Most couples book anywhere from 9–18 months in advance, especially for peak wedding season.
That said, if your timeline is shorter, feel free to reach out — I’m always happy to check availability!
Do you have travel fees or other expenses?
Travel fees apply to events greater than 1.5 hours from my home. Aside from travel fees, I do not have any other expenses. Each service has a description of what is included in my price! No hidden fees ever- I will always be transparent with you :)
What happens if I need to reschedule or cancel?
Life happens- I understand!
If you need to reschedule, I will do my best to accommodate your new date depending on my availability. A rescheduling fee may apply, and any changes will be outlined in our contract.
If you need to cancel entirely, your initial deposit is non-refundable, as it secures your date and covers the time and work already invested. Any additional payments made may be refundable depending on how close we are to your event date.
This policy will be clearly outlined in the contract, and I will always be happy to walk you through it!
What happens after we inquire?
After you inquire, I will reach out to schedule a free discovery call. In this call, we will talk about your event more generally, so that I can get a good understanding of your vision! We will also discuss which service(s) you would be interested in. This is great for us to get to know each other and determine if we would be a good fit :) After the call, I will send you a booking proposal and contract that you will sign. Once those are signed, I will send you an invoice to pay a deposit of the service you are booking to secure your date. After I receive the payment, you are officially booked!